Refund and Cancellation Policy
Thank you for choosing Adab Sarees! We strive to provide the best quality products and services. Please review our refund and cancellation policy below:
- No Refunds: We regret to inform you that we do not offer refunds on purchases unless the product is deemed defective.
- Defective Products: In the event that you receive a defective product, please notify us within 2 days of delivery.
- Notification Process: To report a defective product, kindly reach out to our customer service team via 98961-68099 within the stipulated 2-day period.
- Store Credit: Upon confirmation of the defect, eligible customers will receive store credit equivalent to the purchase value, valid for future purchases.
- No Cancellations: Orders cannot be canceled once they have been placed, except in the case of a defective product.
- Defective Product Cancellation: If you receive a defective product and wish to cancel your order, please inform us within 2 days of delivery.
- Cancellation Process: Contact our customer service team at 98961-68099 to initiate the cancellation process for defective products.
- Store Credit: Cancellation of orders due to defective products will result in store credit for the equivalent purchase amount.
- Timeframe: All claims for defective products must be made within 2 days of delivery to be eligible for consideration.
- Product Condition: Defective products must be in their original condition and packaging to qualify for a refund or cancellation.
- Verification: Our team will assess and verify the reported defects before confirming eligibility for a refund or cancellation.
- Non-Returnable Items: Certain items may not be eligible for return or exchange due to hygiene or safety reasons. Please refer to our product listings for specific details.
- Final Sale Items: Products marked as "Final Sale" or "Non-Refundable" are not eligible for refunds or cancellations, except in cases of defects.
Adab Sarees reserves the right to modify or update this refund and cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
For further inquiries or assistance, please contact our customer service team at 98961-68099.
Thank you for your understanding and cooperation.