Refund policy

We want you to love your purchase from Adab Sarees. If for any reason you're not completely satisfied, we're here to help.

Returns

We offer a 7-day return window from the date your order is delivered.

To be eligible for a return, your item must:

  • Be unused, unworn, and unwashed.
  • Be in its original condition with all tags attached.
  • Be returned in its original packaging.
  • Be accompanied by the original invoice or proof of purchase.

To initiate a return, please email us at adabsarees@gmail.com with your order number and the reason for the return.

Return Address:

Adab Sarees
G1 & G2, Upper Ground Floor,
Near Pooja Wholesale Complex,
Kalka Chowk, New Pratap Nagar,
Ambala, Haryana - 134003, India

Important:

  • Returns must be approved by our team before being shipped.
  • Customers are responsible for arranging and bearing the return courier charges unless the return is due to a damaged, defective, or incorrect product.
  • Returns sent without prior approval will not be accepted.

For any questions regarding returns, feel free to contact us at adabsarees@gmail.com.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Ready-to-Wear articles, including stitched suits, dresses, gowns, kaftans, co-ord sets, kurtis, crop tops and other fully stitched apparel.
  • Customized or made-to-order products.
  • Altered or tailored garments.
  • Personalized items.
  • Products purchased during clearance, sale, or promotional offers.
  • Gift cards.
  • Accessories like Beaded bags, clutches & dupattas

If you're unsure whether your item qualifies for a return, please contact our customer support before placing your order.

Damaged, Defective or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive:

  • a damaged item,
  • a defective product, or
  • the wrong product,

please contact us within 48 hours of delivery with your order number and clear photos/videos of the issue. Our team will review your request and provide an appropriate resolution as quickly as possible.

Exchanges

We currently do not offer direct exchanges.

If you'd like a different size or style, please return the eligible product (subject to approval) and place a new order separately.

Refunds

Once your returned item is received and inspected, we will notify you of the approval status.

If your return is approved:

  • Your refund will be issued as Store Credit, valid for future purchases at Adab Sarees.
  • Store Credit will be issued within 7–10 business days after the return has been approved.

Please note that cash refunds and refunds to the original payment method are not provided, except where required under applicable law.

If you have not received your Store Credit within 15 business days after approval, please contact us at adabsarees@gmail.com.